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I purchased a Asus pc from Madison WI Best Acquire in Oct 2010, I'm at the moment a Masters pupil doing work on an IT diploma. I require the personal computer especially for this. From early on We've had plenty of difficulty with the laptop or computer shuting alone off for no cause. I did buy the black tie protection.We have taken this machine into your GEEK Sqaud five yes I repeat 5 periods. The very first two instances they changed some internal components which includes the mother board. The machine has continued to fail. The very last time I had to get it in I used to be on vacation in Florida and now I've even a bigger mess. Being instructed once more there is certainly nothing at all improper with all the machine and there's nothing they're able to do for me. We have a number of folks witness this pc just shutting down for no aparant trigger. In the course of this entire ordeal,Microsoft Office Standard, my reports have fallen behind, and now getting 1200 miles from where they can be shipping the personal computer back again to . I've even now no computer to work with!! I used to be told multiple time they'd stand behind there "Black Tie" protection,Windows 7 32 Bit, not so much at this point



We've been put on hold for hours at instances trying to resolve this, indeed I said HOURS on Sat April ,Office Pro,16 2011 2 1/2 hours holding to get no wherever.



My suggestion to anyone at this point is DON'T waste your money on black tie,Microsoft Office 2007 Standard, its a waste of your money. The sad part is I dont' want my money back or really anything special just a functioning computer

BrianG72 4/16/11 1:24PM

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