windows 7 pro Microsoft shares details of holiday

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Hotmail hiccuped throughout the New 12 months vacation, resulting in about 17,000 consumers uncovering some or all of their messages missing. the time,windows 7 pro, Microsoft officials declined to comment on what took place. But on January six,genuine office 2010 32bit, they shared further information concerning the factors behind the recent Hotmail outage that commenced on December 30. From a submit about the “Inside Windows Live” blog: December 30th, we had an error in a script that inadvertently removed the directory records of a small number of real user accounts along with a set of test accounts. Please note that the email messages and folders of impacted consumers were not deleted; only their inbox location in the directory servers was removed. Therefore when they logged in, a new mailbox was automatically created for them on a new storage server that didn’t contain their old messages and folders. This is why the accounts received the “Welcome to Hotmail” message.” post notes that even thought he first ticket about the outage was received December thirty, there were problems isolating the cause. On January 1, Microsoft escalated the priortiy from the ticket, following continued reports. first step was to restore these users’ entries in the directory servers, which we did by early about the morning of January 2 PST. We then merged their old email messages and folders with any new mail they’d received throughout the day on January 2nd. This required multiple passes to capture all the accounts and messages, so for some consumers, service wasn’t completely restored until January 5th. We completed the merge for 16,035 customers on January 2nd and by January 5th had completed this for the remaining 1,320 users who were affected by this particular issue.” officials said on January 3 that the issues had been resolved, but requested that customers who still had problems alert the Hotmail team.) officials said there was no permanent loss of any user data for the affected accounts. However, “the only unfortunate exception to this statement is that, if you were affected by this incident and you didn’t sign in to your account between the time of the incident and the time your account was restored,microsoft office Enterprise 2007 cd key, then any messages sent to your account during that time would have bounced,office Professional Plus 64 bit key,” officials noted. prevent similar Hotmail problems going forward, the team is updating its infrastructure “to use a separate code path for provisioning and removing test accounts, so that our testing no longer risks affecting real user accounts,office 2010 Home And Student x64,” said officials. In addition, Microsoft is changing its issue alert process to assign higher priorities to issues reported by multiple customers. officials noted they received unrelated data-loss issue reports from people who set up a POP client on their computer or mobile phone. (I may have been one of those reports.) Microsoft suggests customers who still think they’re lacking email from their Hotmail accounts to first check this Solution Center article about common reasons for missing Hotmail. If that doesn’t address the problem, Microsoft is asking end users to report their issues via the Hotmail Solution Center Forums.