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Microsoft is searching into consumer reviews of memory challenges connected to its new Zune Computer consumer 4.seven software update.Microsoft delivered the Zune 4.7 release,Office Professional 2007 Key, which adds support for Windows Telephone seven units and programs, on October eleven.The Zune Pc customer is the vehicle through which Microsoft will deliver working program and application updates to Zune media-player and Windows Telephone 7 clients.Many customers — most of which seemed to be running 64-bit Windows seven — began reporting memory-usage difficulties, by way of the Zune Forums,Buy Office 2010, shortly after downloads of the customer began.Some users wondered whether a memory leak might be at fault. Consumer “Bleak OG” wrote:“I installed the update. It was working fine for a while. Starting to notice the Zune software is using absurd amounts of memory now. I know it has always been pretty intensive plan, but now it is much more than usual. The software program is very unresponsive and using about 1.5 GB of RAM with no actions being performed. Seems to be a memory leak. The software program just keeps using more and more memory. This is on Windows 7 64-Bit.”One Microsoft representative requested those still experiencing troubles to send their Zune database files to him for further investigation. He explained that the database file is located under C:\Users\<username>\AppData\Local\Microsoft\Zune\Z uneStore.sdf (assuming you are using Vista or above and your technique is located on C. “Or you can use %LOCALAPPDATA%\Microsoft\Zune\ZuneStore.sdf,Office Professional Plus 2010,” he said.That Microsoft representative, “Rodrigo B.” with the Zune product team,Windows 7 Key, asked those with challenges to “Please share the file by way of SkyDrive or similar and send me a private message with the file location.”A spokesperson told me on October 14 that Microsoft “is aware of the reports and are investigating the issue.”Some customers are sharing potential Zune 4.7 memory-spike fixes among themselves in the Zune Forums.Update: Chris Woodruff notes there also is a media-collection reset tool available for download from Microsoft which might possibly fix end users; memory difficulties with Zune four.7.Update No. 2: Microsoft is advising consumers experiencing the problem to try the media-collection reset tool that Woodruff mentioned. Here;s the official word from a member of the Zune team, which Microsoft posted to the Zune forums late on October 15:“The Zune team has been searching into the forum reports of high memory usage associated with our 4.7 update. The scope of the issue is impacting a limited number of users who have upgraded from earlier versions of the Zune software. A solution to this problem is to run the Zune Media Reset Tool which can be downloaded directly from Microsoft.com.NOTE: As always, practice safe computing habits and please backup all of your music,Microsoft Office 2010 Home And Business, videos, pictures, and Podcasts prior to running the tool on your Pc.”