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Microsoft On-line Privacy Statement
(final up-to-date January 2011)
view the privacy statement highlights | archive version November 2010) | archive edition (October 2009) | archive model (October 2007)
On This PageCollection of your respective Individual InformationUse of your respective Individual InformationSharing of the Personal InformationAccessing Your personal InformationCommunication PreferencesDisplay of Advertising (Opt-Out)Security of your respective Individual InformationCollection and Use of Children's Personalized InformationUse of CookiesUse of Web BeaconsControlling Unsolicited E-mail ("Spam")TRUSTe CertificationEnforcement of This Privacy StatementChanges to This Privacy StatementHow to Get in touch with Us
Microsoft is committed to protecting your privacy. Please go through the Microsoft On the internet Privacy Statement beneath and also any supplemental details outlined to your appropriate for even more facts about particular Microsoft web sites and providers that you simply might use. Further data on how Microsoft enhances your privacy could be identified at
This Microsoft On-line Privacy Statement applies to information collected by Microsoft via the web websites and services that exhibit these terms, in addition to its offline product assistance services. It doesn't utilize to people Microsoft sites, companies and merchandise that do not show or link to this statement or which have their very own privacy statements. Some items, solutions or capabilities pointed out on this statement might not be obtainable in all markets at the moment.
Collection of your respective Personal Information
At some Microsoft internet sites, we inquire you to offer personalized info, this kind of as your e-mail address, title, home or work handle, or telephone range. We might also collect demographic info, this kind of as your ZIP code, age, gender, preferences, interests and favorites. In the event you decide to create a purchase or indicator up for any compensated subscription service, we'll request for additional details, this kind of as your credit card number and billing deal with, which is utilized to build a Microsoft billing account.
As a way to entry some Microsoft companies, you may be asked to signal in with an e-mail deal with and password, which we refer to as your Windows Dwell ID or Microsoft Passport Network credentials. You can use your Windows Stay ID credentials to indicator in to a lot of various Microsoft sites and solutions, together with these of select Microsoft partners. By signing in on one Microsoft site or service, you might be instantly signed into other Microsoft web sites and companies that use Windows Stay ID. In case you access our solutions through a mobile phone, you might also use your telephone amount as well as a PIN being an option credential to your username and password. As part of generating your credentials, you may also be requested to offer queries and solution answers, which we use to aid verify your identity and aid in resetting your password, in addition to an alternate e-mail handle. Some companies may possibly require added safety, and in these instances, you could be asked to build an additional safety essential. Ultimately, a unique ID quantity will probably be assigned in your credentials which will be used to identify your credentials and related data.
We acquire further specifics of your interaction with Microsoft sites and companies with out identifying you being an person. For example,Microsoft Office 2007 Ultimate, we use Web site analytics resources on our internet sites to retrieve information out of your browser, such as the site you arrived from, the lookup engine(s) and the search phrases you utilised to locate our web site, the pages you watch inside of our site, your browser add-ons, along with your browser's width and peak. We also use technologies, such as cookies and net beacons (explained below), to collect specifics of the pages you view, the backlinks you click on and also other actions you consider on our internet sites and providers. In addition, we receive specific normal details that your browser sends to every website you pay a visit to, such as your IP tackle, browser kind and language, access times and referring Web page addresses. We also supply ads (see the Show of Marketing segment under) and supply Web page analytics equipment on non-Microsoft internet sites and providers, and we accumulate information regarding web page views on these third get together web sites as well.
When you receive newsletters or promotional e-mail from Microsoft, we may possibly use world wide web beacons (described under), customized hyperlinks or related technologies to determine whether or not the e-mail has long been opened and which backlinks you click on so that you can supply you far more focused e-mail communications or other data.
So that you can offer you a more consistent and customized experience in your interactions with Microsoft, info collected by way of 1 Microsoft services could be combined with details obtained by way of other Microsoft solutions. We may possibly also supplement the knowledge we accumulate with info obtained from other companies. For example, we may possibly use companies from other companies that enable us to derive a common geographic place depending on your IP deal with in order to customise specific providers to your geographic region.
Use of your Individual Information
Microsoft collects and makes use of your own details to operate and enhance its web sites and providers. These uses could incorporate delivering you with much more powerful buyer service; creating the web sites or companies easier to work with by removing the will need for you to repeatedly enter exactly the same info; carrying out research and analysis aimed at improving our goods, companies and technologies; and displaying subject material and advertising and marketing which are customized to your interests and preferences. For far more details about the use of info for promoting, see the Exhibit of Marketing segment under.
We also use your own info to talk with you. We could send selected necessary service communications this kind of as welcome letters, billing reminders, information on technical support issues, and protection announcements. Some Microsoft services, such as Windows Stay Hotmail, could send periodic member letters which can be considered component of the support. Additionally, along with your permission, we may possibly also occasionally mail you merchandise surveys or promotional mailings to inform you of other items or companies offered from Microsoft and its affiliates, information about other Microsoft merchandise and providers, and/or share your own data with Microsoft partners in order that they might deliver you information about their merchandise and services.
Private info collected on Microsoft internet sites and companies might be stored and processed inside the United states or any other region through which Microsoft or its affiliates, subsidiaries or service suppliers preserve amenities. Microsoft abides from the secure harbor framework as set forth through the U.S. Division of Commerce concerning the collection, use, and retention of information in the European Union, the European Financial Region, and Switzerland.
Sharing of your respective Personalized Information
Besides as described in this statement, we will not disclose your own details outside of Microsoft and its managed subsidiaries and affiliates without your consent. Some Microsoft internet sites permit you to choose to reveal your personal details with select Microsoft partners to ensure that they are able to speak to you about their merchandise, services or delivers. Other sites, these as MSN, don't reveal your get in touch with details with third parties for advertising functions, but as an alternative could present you with a option as to regardless of whether you would like to get communications from Microsoft on behalf of exterior organization partners about a partner's distinct offering (without having transferring your own information towards the 3rd celebration). See the Communication Preferences area under for much more data.
Some Microsoft providers are co-branded by Microsoft and an additional company. In some cases, each a Microsoft privacy statement and also the other company’s privacy statement will be displayed. If so, details you offer, this sort of as on registration forms, is collected by equally Microsoft and also the other company.
We sometimes hire other businesses to supply limited services on our behalf, this sort of as handling the processing and delivery of mailings, offering customer support,Windows 7 32 Bit, hosting websites, processing transactions, or performing statistical evaluation of our providers. People service suppliers will be permitted to obtain only the private data they require to supply the services. They are required to sustain the confidentiality with the data and are prohibited from using it for some other purpose than for delivering the service to Microsoft in accordance with Microsoft’s instructions and policies. However, our fraud detection vendors may use data to help increase their companies. This helps them a lot more accurately detect fraudulent transactions. We might accessibility or disclose details about you, like the content of your communications, so that you can: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Microsoft or our customers, such as the enforcement of our agreements or policies governing your use of the companies; or (c) act on a good faith belief that this sort of entry or disclosure is necessary to protect the personal safety of Microsoft employees, customers or the public. We may also disclose personalized data as portion of a corporate transaction this sort of as a merger or sale of assets.
Accessing Your own Information
Depending on the respective services, you could have the ability to see or edit your personal data on-line. So that you can support prevent your personal info from being viewed by others, you'll be required to indication in along with your credentials (e-mail deal with and password). The appropriate method(s) for accessing your own data will depend on which internet sites or companies you have employed.
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Microsoft.com - It is possible to access and update your profile on microsoft.com by visiting the Microsoft.com Profile Center.
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Microsoft Billing and Account Services - In the event you have a Microsoft Billing account, you are able to add to or update your details at the Microsoft Billing Website by clicking on the "Personal Information" or "Billing Information" hyperlinks.
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Microsoft Connect - In the event you are a registered user of Microsoft Connect, it is possible to entry and edit your personal details by clicking Manage Your Connect Profile at the Microsoft Connect Web site.
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MSN & Windows Live - If you have utilized MSN or Windows Live companies, it is possible to update your profile information, change your password, watch the unique ID connected with your credentials, or close selected accounts by visiting MSN / Windows Dwell Account Companies.
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MSN Public Profile - If you have created a public profile on MSN, you may also edit or delete details inside your public profile by going to the MSN Member Directory.
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MSN Keyword Marketing - In the event you buy MSN Keyword advertising, it is possible to review and edit your own information at the Microsoft adCenter Web page.
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Microsoft Partner Programs - In case you are registered with Microsoft Partner Programs, you can review and edit your profile by clicking Manage Your Account on the Partner Program Web page.
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Xbox - If you are an Xbox Stay or Xbox.com user, you can entry and edit your personal data on the My Xbox page on Xbox.com or in your console by selecting Privacy Settings under Edit Gamer Profile on Xbox 360, or selecting the Info Sharing option in Account Management for the Original Xbox Live dashboard.
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Zune - If you have a Zune account or a Zune Pass subscription, you'll be able to watch and edit your own info at Zune.net (click on Manage My Account from your profile page) or via the Zune software (signal in, click on your Zune tag, then click My Account or Privacy Settings to go for the appropriate web page at Zune.net).
Some Microsoft sites or solutions may gather personalized information that is not accessible by way of the back links above. However, in this kind of cases, these sites and companies may possibly present you with substitute means of entry for your data described from the support.
Communication Preferences
You can stop the delivery of future promotional e-mail from Microsoft web sites and services by following the specific instructions inside the e-mail you acquire.
You could also have the option of proactively producing choices about the receipt of promotional e-mail, telephone calls, and postal mail from specific Microsoft sites or solutions by visiting and signing into the following pages:
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The Microsoft.com Profile Center allows you to decide on whether or not you would like to acquire advertising and marketing communications from Microsoft.com, to pick no matter whether Microsoft.com could reveal your contact details with selected 3rd parties, and to subscribe or unsubscribe to newsletters about our products and services.
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The MSN & Windows Stay Communications Preferences web page allows you to select whether or not you want to receive marketing and advertising material from MSN or Windows Live. You could possibly subscribe and unsubscribe to MSN Newsletters by going to your MSN Newsletters site.
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Should you have an Xbox.com or Xbox Reside account, you can set your contact preferences and pick whether or not to share your contact information with Xbox partners on the My Xbox page on Xbox.com or in your console by selecting Privacy Settings under Edit Gamer Profile on Xbox 360, or selecting the Info Sharing option in Account Management on the Original Xbox Stay dashboard.
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In the event you are registered with Microsoft Partner Programs, you'll be able to set your contact preferences or choose to share your make contact with data with other Microsoft partners by clicking Manage Your Account on the Partner Program Site.
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In case you have a Zune account or a Zune Pass subscription, you'll be able to set your make contact with preferences and decide on regardless of whether to share your make contact with details with Zune partners at Zune.net (click Manage My Account, Newsletter Options out of your profile page) or by means of the Zune software (indication in, click your Zune tag, then click on My Account, Newsletter Options to go to the appropriate web page at Zune.net).
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To manage your preferences or update your speak to data, please sign in for your Microsoft adCenter or Microsoft pubCenter account, or make contact with your account team. If you advertise with Microsoft Promoting and would like to update your preferences, make sure you get in touch with your account team.
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To manage your Microsoft Marketing preferences or update your contact data, please signal in to your Microsoft adCenter or Microsoft pubCenter account, or make contact with your account team. In the event you advertise with Microsoft Promoting and would like to update your preferences, make sure you make contact with your account team.
These choices do not use to your display of on the web promoting. Nor do they utilize for the receipt of mandatory service communications which might be deemed component of selected Microsoft solutions, which you could possibly obtain periodically unless you cancel the services.
Display of Advertising and marketing (Opt-Out)
Many of your Web internet sites and on the internet companies we offer, in addition to people of our partners, are supported by promoting. Through the Microsoft Promoting Platform, we may possibly display ads on our very own websites along with the web sites of our advertising partners.
When we display online commercials to you, we are going to place a a single or much more persistent cookies in your computer in order to recognize your computer each time we show an ad to you. The cookies we use for marketing have an expiry date of no a lot more than 2 years. Because we might serve ads on several various World wide web internet sites, we are able to compile details over time about where you, or others who are using your computer, saw and/or clicked on the ads we display. We use this information to make predictions about your characteristics, interests or preferences and to exhibit targeted ads that we believe might be of interest to you. We may possibly also associate this info together with your subsequent pay a visit to, purchase or other activity on participating advertisers’ Internet sites as a way to decide the effectiveness of the commercials.
While we might use some from the info we gather so that you can personalize the ads we show you, we designed our systems to pick ads centered only on data that doesn't personally and directly establish you. For example, we may decide on the ads we display according to certain basic interest categories or segments that we have inferred according to (a) demographic or interest info, like any you could have provided when generating an account (e.g. age, zip or postal code, gender), demographic or interest data acquired from other organizations, as well as a common geographic location derived from your IP address, (b) the pages you view and backlinks you click when using Microsoft’s and its promoting partners’ Internet web sites and providers, and (c) the search terms you enter when using Microsoft’s Internet search solutions, these as Bing, and (d) specifics of the users you most frequently interact with by way of Microsoft’s communications or social networking companies, this kind of as Messenger. For more information about how we target ads, check out Personalized Advertising from Microsoft.
When we exhibit customized targeted ads, we take a amount of steps designed to protect your privacy. As an example, we store web page views, clicks and search terms employed for ad personalization targeting separately out of your get in touch with data or other info that directly identifies you (such as your identify,Microsoft Office 2007 Pro Plus, e-mail deal with, etc.). More, we have built in technological and process safeguards designed to prevent the unauthorized correlation of this knowledge. We also offer you the ability to opt-out of customized targeted ads. For a lot more information or to work with the opt-out feature, you might pay a visit to our opt-out page. In addition, it is possible to go for the Network Advertising Initiative, which gives a single location to opt-out of ad targeting from member companies.
We also provide 3rd get together ad delivery by means of our Atlas support. For much more info, go to the Atlas site at:
Although the majority with the on the internet ads on Microsoft web sites are displayed by Microsoft, we also permit third-party ad serving companies, which includes other ad networks, to exhibit advertisements on our websites. These firms currently include, but are not limited to: 24/7 Real Media, aCerno,Inc, AdBlade, AdConion, AdFusion, Marketing.com, Bane Media, Brand.net, CasaleMedia, Collective Media, Fox Interactive, Interclick, Millennial, PrecisionClick, ROI Media, Social Media, SpecificMedia, TrafficMarketplace, Tribal Fusion, ValueClick, and YuMe.
These firms may offer you a way to opt-out of ad targeting according to their cookies, and some of them are also members with the Network Advertising Initiative. You could possibly find more details by clicking on the company names above and following the back links to your Net internet sites of each business.
Security of your Personalized Information
Microsoft is committed to guarding the security of your respective individual data and details collected for promoting purposes. We use a variety of security technologies and procedures to help protect your personal info from unauthorized access, use, or disclosure. For instance, we store the individual details you present on computer systems with limited access, which are located in controlled services. When we transmit highly confidential information (these as a credit score card range or password) over the Internet, we protect it by way of using encryption, this kind of as the Secure Socket Layer (SSL) protocol.
If a password is utilized to aid protect your accounts and private info, it is your responsibility to keep your password confidential. Usually do not reveal this details with anyone. Should you are sharing a computer with anyone you should always log out before leaving a web site or service to protect accessibility in your information from subsequent users.
Collection and Utilization of Children's Individual Information
Many Microsoft web sites and providers are intended for standard audiences and do not knowingly collect any individual information from children. When a Microsoft site does accumulate age info, and users establish themselves as under 13, the site will either block these users from providing individual details, or will seek to obtain consent from parents for the selection, use and sharing of their children's individual info. We are going to not knowingly ask children under the age of 13 to supply a lot more info than is reasonably necessary to supply our providers.
Please note that if you grant consent for your child to make use of Microsoft providers, this will incorporate such common audience communication services as e-mail, instant messaging, and on the web groups, and your child will probably be able to communicate with, and disclose personal info to, other users of all ages. Parents can change or revoke the consent choices previously made, and review, edit or request the deletion of their children's personalized info. As an example, on MSN and Windows Live, parents can go to Account Services, and click on on “Permission for kids.” If we change this privacy statement in a way that expands the assortment, use or disclosure of children's private info to which a parent has previously consented, the parent will likely be notified and we'll be required to obtain the parent's added consent.
In case you have an MSN Premium, MSN Plus, or MSN 9 Dial-Up account, and use MSN Client software model 9.5 or below, you can decide to set up MSN Parental Controls for the other users of that account. Make sure you examine the supplemental privacy information for MSN for further data.
We encourage you to talk together with your children about communicating with strangers and disclosing personal information on-line. You as well as your child can go to our on-line safety resources for extra specifics of using the Internet safely.
Use of Cookies
Microsoft Internet internet sites use "cookies" to allow you to indicator in to our solutions and to help personalize your on the internet knowledge. A cookie is a small text file that is placed in your hard disk by a Net web page server. Cookies contain details that can later be examine by a Net server within the domain that issued the cookie to you. Cookies cannot be employed to run programs or deliver viruses to your computer.
One of your primary functions of cookies is to store your preferences along with other information on your computer to be able to save you time by removing the need to frequently enter precisely the same data and to show your personalised content and appropriate advertising and marketing in your later visits to these web sites. Microsoft Web sites also use cookies as explained within the Assortment of your respective Info and Display of Advertising and marketing sections of this privacy statement.
Once you signal in to a website using your Windows Live ID credentials, we store your exclusive ID number,Office Professional Plus 2007 Key, and the time you signed in, in an encrypted cookie on your hard disk. This cookie allows you to move from web page to web page at the internet site with out having to indicator in again on each page. Once you indicator out, these cookies are deleted from your computer. We also use cookies to boost the indication in expertise. For example, your e-mail address could be stored in a cookie that will remain in your computer after you sign out. This cookie allows your e-mail tackle to be pre-populated, in order that you'll only want to sort your password the next time you indicator in. If you are using a public computer or usually do not otherwise want this data to be saved, you can decide on the appropriate radio button on the sign-in page, and this cookie will not be utilized.
You have the ability to accept or decline cookies. Most Internet browsers immediately accept cookies, but it is possible to usually modify your browser setting to decline cookies in the event you prefer. Should you choose to decline cookies, you could possibly not be able to signal in or use other interactive attributes of Microsoft internet sites and services that depend on cookies, and some advertising and marketing preferences which might be dependent on cookies may not be able to be respected.
If you decide to accept cookies, you also have the ability to later delete cookies that you simply have accepted. In Internet Explorer 8, you'll be able to delete cookies by selecting “Tools”, “Delete browsing history”. Then select the control box “Cookies" and click on the “Delete” button. If you choose to delete cookies, any settings and preferences controlled by people cookies, including promoting preferences, will probably be deleted and could require to be recreated.
Use of World wide web Beacons
Microsoft Net pages may contain electronic images known as World wide web beacons - sometimes called single-pixel gifs - that may be employed to assist in delivering cookies on our sites and allow us to count users who have visited people pages and to provide co-branded solutions. We could incorporate Internet beacons in promotional e-mail messages or our newsletters so that you can establish whether messages have been opened and acted upon.
Microsoft may also employ World wide web beacons from third parties so that you can assist us compile aggregated statistics concerning the effectiveness of our promotional campaigns or other operations of our web sites. We prohibit Net beacons on our internet sites from being employed by third parties to gather or access your personal details.
Finally, we could function with other firms that advertise on Microsoft sites to place World wide web beacons on their sites to be able to let us to develop statistics on how often clicking on an advertisement on a Microsoft site results in a buy or other action on the advertiser's site.
Controlling Unsolicited E-mail ("Spam")
Microsoft is concerned about controlling unsolicited commercial e-mail, or "spam." Microsoft has a strict Anti-Spam Policy prohibiting the use of a Windows Stay Hotmail or other Microsoft-provided e-mail account to deliver spam. Microsoft won't sell, lease or rent its e-mail subscriber lists to third parties. While Microsoft continues to actively review and implement new technology, this sort of as expanded filtering capabilities, there is no currently obtainable technology that will totally prevent the sending and receiving of unsolicited e-mail. Using junk e-mail tools and being cautious in regards to the sharing of your e-mail tackle while on the internet will help reduce the amount of unsolicited e-mail you get.
TRUSTe Certification
Microsoft continues to be awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements like transparency, accountability and alternative with regards to the selection and use of your own details. The TRUSTe program isn't going to cover data that could be collected by way of downloadable software. TRUSTe's mission, as an independent 3rd social gathering, is to accelerate on-line trust among consumers and organizations globally by way of its leading privacy trustmark and innovative trust solutions.
Enforcement of This Privacy Statement
If you have questions relating to this statement, you should first contact us by using our Net form. Should you don't receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should then make contact with TRUSTe at TRUSTe will serve as a liaison with Microsoft to resolve your concerns.
Changes to This Privacy Statement
We will sometimes update this privacy statement to reflect changes in our providers and customer feedback. When we post changes to this Statement, we'll revise the "last updated" date at the top of this statement. If there are material changes to this statement or in how Microsoft will use your own info, we are going to notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Microsoft is safeguarding your details.
How to Get in touch with Us
For much more details about our privacy practices,Windows 7 X86, go to the full Microsoft On the internet Privacy Statement.
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In case you have a technical or general help question, make sure you check out to learn much more about Microsoft Help offerings.
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If you suspect your Hotmail/Live account has become hacked or taken over, make sure you check out Dwell Help.
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If you have a Hotmail/Live password question, please go to Dwell Help.
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For standard Microsoft Privacy concerns, make sure you make contact with us by using our Web form.
Microsoft Privacy, Microsoft Corporation, One Microsoft Way, Redmond, Washington 98052 USA • 425-882-8080
To seek out the Microsoft subsidiary in your region or region, see
Anti-Spam Policy