What's a lot more hassle-free than getting alarm notifications straight with your e-mail? Acknowledging the alarm just by clicking Reply. T/MonXM's e-mail notifications really are a great means of sending alarm data directly to your individuals who will need it - and you may also extend that functionality by configuring T/MonXM to take replies from e-mail recipients.
Stage 1: Configuring T/MonXM to mail E-Mail Notification
If you haven't previously configured your T/MonXM method to deliver e-mail notifications, you need to begin with the starting. To deliver and obtain e-mail, your T/MonXM technique should be able to connect to a mail server by way of LAN. The mail server really should help SMTP (for sending outgoing mail) and POP3 (for receiving incoming mail). T/MonXM needs an e-mail account, a person name, plus a password on your mail server. Get in touch with your network administrator for guidance in setting up an account for T/MonXM.
Once the e-mail account has long been designed, T/MonXM needs to be configured to accessibility the account. You'll need to build two virtual port LAN jobs to signify T/MonXM's entry to the SMTP and POP3 servers. For entire recommendations on configuring T/MonXM for e-mail access, see "Alarm Notification by means of E-Mail" in Section 7 from the T/MonXM User Manual.
Step Two: Defining your E-Mail Recipients
Your next action is always to define an inventory of e-mail recipients. So far as T/MonXM is worried, sending an e-mail is specifically like paging a person. As a result,
Office Pro Plus 2010, e-mail recipients are defined as pager carriers.
The Pager Carriers display screen lists the men and women T/MonXM will make contact with if an alarm happens.
To access the Pager Carrier list, pick Files > Pager > Pager Carriers. The screen will show a listing of the people already outlined as pager carriers, as shown in the picture above. If you need to add much more folks for the checklist,
Office 2010 Activation Key, find a blank entry and enter their initials and names. In the event you only want to mail e-mail to your recipients, you don't will need to enter a pager number for them.
Press F6 to entry the list of e-mail recipients.
Now press F6 to accessibility the Pager Carriers e-mail checklist. Enter an e-mail address for each person you want to mail e-mail to.
Stage 3: Define Response Options for E-Mail Recipients
This is a crucial phase. In order for e-mail recipients to be capable to acknowledge alarms, you ought to specifically grant them response privileges. This increases the security of e-mail notifications and lets you define exactly what kinds of acknowledgments your personnel can send.
Response options are defined individually for each e-mail recipient. Select an e-mail recipient and press F1. This accesses the Response Options screen, which looks like this:
It is possible to select precisely which acknowledgment privileges each e-mail recipient has.
There are four response options for each e-mail recipient. You'll be able to select any or all options for each e-mail recipient. Alternatively, if the e-mail recipient should have no privileges to acknowledge alarms, you can turn all the response options off.
Here's what the four response options mean:
Ack Single Alarm: The recipient can acknowledge single alarms. An HTML link will be included in e-mails to this recipient, and the recipient can acknowledge the alarm by clicking the link.
by Reply: The recipient can acknowledge alarms simply by sending a reply e-mail to T/MonXM.
Ack Site: The recipient can acknowledge all the alarms with the site where the alarm occurred by clicking a link in the e-mail.
Tag Single Alarm: The recipient can tag alarms by clicking a link. (Tagging alarms silences them until they are untagged. For details, see "Tag Alarms" in Part Nine with the T/MonXM Consumer Manual.)
Stage 4: Format the E-Mail Alarm Notification Choose a message format to edit from the Alpha Formats submenu.
This another crucial stage. T/MonXM uses predefined formats for e-mail and alphanumeric pager alarm notifications. Before T/MonXM can send e-mail notifications, you need to define the message format it will use.
To format a message,
Microsoft Office 2007 Professional Plus, you should access the Edit Alpha Pager Format display. Choose File > Pager > Alphanumeric Formats. This will open the Alpha Formats submenu, where it is possible to select one of four message formats to edit.
Outline the text of your e-mail alarm notification in the Edit Alpha Format display screen.
The pager format is essentially an inventory of placeholder fields that T/MonXM will fill with appropriate details for each alarm, such as Level,
Windows 7 Professional Key, Description, Site Identify, etc. The details that T/MonXM will place in these fields is specific to each individual alarm and cannot be edited here.
You can select up to 14 fields for each message format. To edit the format, select a field and press the Tab key to open a listing box of possible fields. You can fill the message format with a little information or a lot, depending on how much detail you want the e-mail recipient to see. You can define different message formats for personnel with different responsibilities and security clearances.
To create a basic e-mail notification that includes sufficient details about the alarm, we suggest that you select Level, Description, Site, Date, and Time.
For each field it's also possible to select the width in characters that the field will have in the notification message. If the information for the field is longer than the selected width,
Office 2010 Product Key, the right side with the message will be truncated. This feature is really designed for the small display screen of a pager. For e-mail notifications, you are able to set the width of each field to the maximum, which is 153 characters. But keep in mind that you are able to use the same message format to deliver alarms to both pager carriers and e-mail recipients.
If you'd like to see what the resulting message will look like, press F6 (the Sim, or Simulate, command). This will cycle through all combinations of level and status and show you a preview of your message for each combination.
For total instructions on editing message formats, see "Alphanumeric Pager Formats" in Section Six of your T/MonXM Consumer Manual.
Step 5: Assign Each E-Mail Recipient to a Pager Operator, Schedule, and Profile
Your up coming steps are to assign each of your e-mail recipients to a pager operator, schedule, and profile. These are successive steps that define which alarms are sent to the e-mail recipients. For entire instructions on assigning specific alarms to e-mail recipients and pager carriers, see "Pager" in Section Six from the T/MonXM Consumer Manual.
Step 6: Acknowledging E-Mail Alarm Notifications
If an alarm happens, the e-mail recipient will acquire an e-mail that looks like this:
From: noc5@proactive.com
To: will@proactive.com
Subject: NOC: Event Notification (AckAlarm=)
This message is an alarm notification from NOC.
This message was generated on: Aug 5,2003 16:52.
CRIT GEN FAIL PBX SITE 1 Aug 5, 2003 16:52
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
You can mail an e-mail message towards the alarm system to affect
this alarm. Clicking a single with the links below will cause a correctly
formatted message to become produced. All you require to do is mail it.
Click this link to create a message that will acknowledge the alarm:
mailto: noc5@proactive.com?subject=AckAlarm=
Click this link to create a message that will tag the alarm:
mailto: noc5@proactive.com subject=TagAlarm=
Click this link to create a message that will acknowledge all alarms
with the site that this alarm came from:
mailto: noc5@proactive.com?subject=AckSite=
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
For technical help on the alarm method call DPS Telecom at 559-454-1600
or e-mail us at support@dpstele.com. For more info about
DPS Telecom and our products visit our web site at
The specific links that the recipient will see depends on the response options defined for him or her. For each action, the recipient only has to click the link.