Comments: Foxconn sea fishing to studying the
http://www.sina.com.cn 2010 年 06 月 07 日 10:53 IT Times
one is the rapid rise of food and beverage favorites, one is the world's largest electronic product manufacturing business; a \the two extremes is our concern. Almost the same staff sources (mostly from rural areas), the same labor intensity (all in 10 hours or so), the same boring work (are confined in a small space), why the former employees face is always sincere smile, while the latter is constantly falling life?
IT Times reporter Hao Junhui
first lesson: the value of individual employees identify with it?
1776, the United States declared its independence, the \Although the history of mankind, have not yet reached full absolute equality for all, but after several years development, modern society has existed for at least the starting point of relative equality, opportunity and rules. Proved, and who comply with this rule, who will be stable and healthy development, and who violated the law, may bring the disorder and confusion.
Foxconn everyone screws
Foxconn
many people it is the most criticized paramilitary culture, Foxconn level employees had told the media that most people could not bear to let the young grass-roots management, \called the length of the production line workers, particularly fierce, staff do not have their own choice. \
in harsh management, 70 years ago in the classic Charlie Chaplin film \Although this theory seems a bit exaggerated, however, this is located less than 2.3 square kilometers of land, the mysterious, the lack of correlation with the outside world a lonely castle, although there are Internet cafes, game room, cafe, basketball courts, swimming pool, and so various recreation and leisure facilities, but their number relative to the \Cycle of overtime, so that they hardly any collective life.
Tsinghua University sociology professor Luo Jiade
has spent more than eight years in the high-tech foundry which to do research. In an interview, he likened a male culture Foxconn culture, rigid culture, or a kind of military culture. But the most impressive military culture of brotherhood, he was relentless overtime system destroyed. \For a \
sea fishing is independent of the existence of each employee
Although modern management thought, \Fishing in the sea, each employee is treated as a separate \
sea fishing is out of respect for the staff of the name. Sea fishing in the longevity Road branch, 270 employees, who were on rent in a nearby office building and a green Jiayuan. Check out just a 5 minute walk from the former, the current price is 26,000 yuan / square meter. Room TV, air conditioning, refrigerators, washing machines, computers, broadband readily available. Manager Li told reporters, working for many years, until you reach the sea fishing, to know what air conditioning, \
Li also told reporters that the home fishing in the sea - Sichuan Jianyang, the company self-built up a boarding school, part of the local elite schools, all fishing in the sea of employees working more than six months, can send their children to In the past, each of 2700, including all fees, if the children of employees of non-sea fishing, the annual cost is 18,000 yuan.
fishing in the seabed, each attendant's badge are marked with their names,
qq团购, rather than cold figures. When the diners seated, will take the initiative to introduce myself, \, not devoid of any free to all men \
Lesson: Employee of the brain will use it?
aggressively moment, \Du Lala told each workplace, as long as dare to think, you have a chance. But it is undeniable that, if not met Du Lala, \Yes, the modern business require employees to be innovative, but the business must also give them space to think.
Foxconn people just do not need to be done manually in the brain
the world's largest electronics manufacturers, Foxconn is still the continuation of the last century, Ford's most successful system, which emphasizes the high degree of division of labor, hierarchical layers of obedience. The man to manage business rules and regulations as a way to large industrial era in the rapid development of the factory is undoubtedly the most effective way, but in an era of information explosion thought, it seemed a bit cold. Foxconn level employees with media, some 80, 90 young people are extremely dissatisfied, \requirements and practices so not fair, I would also like to listen to you? \emotional connection. May continue to fall because of the lack of life is the love between each other to maintain.
sea fishing intelligent person has limitless possibilities
fishing in the seabed, as is the precise division of labor, as is the high intensity of labor, but to encourage each employee awareness of innovation, unlimited upside potential workplace and allows these same young people from rural areas, with adequate the drive.
Haidilao encourage innovation, encourage employees according to their own way to communicate with customers. Now, each will be placed on the desktop phone customers, will take the initiative to be put on an elaborate plastic bag attendants to prevent the phone is splash hot soup, \\
in front of each employee has unlimited potential. Longevity Road Harbour fishing shop manager Li, this year only 26 years old, into the seabed more than 3 years of time fishing, he was the men's 270 employees \attendant, \Once these two indicators qualified, then the upgrade just around the corner,
上海团购, and the line up two or three hundred dollars a pay increase is different from fishing in the sea, ordinary income of a head of 3,000 yuan. So hard to understand why sea fishing each employee will reveal a sincere smile on the customers, because customer satisfaction is responsible for their own.
the same small detail is that fishing in the sea, between each employee, even between the upper and lower levels, but also call each other \
Related Links
sea fishing in the \
sea fishing for customers, the waiting time is not so tough. Equivalent to one tenth of the space the restaurant into a waiting area by the provision of free fruit, drinks and in-store offers free Internet access, cleaning shoes and nail services, cards and checkers, children's playground and other services free of charge, enough to make you kill boring waiting time.
Emma: After closing, the waiter very enthusiastically gave Li a gift that is the first consumer gift and gave her mother a Chuibei's. Very careful ah.
Phineas: This service is like, out of the bathroom vanity with small hairpin hair clip, the waiter made the initiative to provide mobile phone rings and glasses cloth bags or something. Although not worth much, but it is close ah.
Pairpear: sea fishing to eat a lot of times, the family can be lined up a small gift. Send birthday roses and sachets, to send the baby during pregnancy safe Illustrated and representatives of the apple. These small gifts are attendant to take the initiative to send individual, not the unified arrangement of the store.
Alvahe: Once I go to the toilet, there was a waiter came running to me hurry, I thought she was going to do it, I was originally pointing to the direction of the bathroom.
Shanghai is the place I grew up: on the table there is a sea fishing custom tissue boxes, very beautiful, GF liked, I asked about where to buy, and did not think they actually gave us a good package I insist money, they do not accept hard.
==============
sea fishing \
Yong
70 years of strangers, Cancer, Sichuan Jianyang people
Quotations:
1 sea fishing in Sichuan Mahjong statement, described in touch the table when the last card and license can be regarded as good luck, win, have to add some of the.
2 I do not study the operation of our competitors, but will send its cadres to go. I'm not obsessed with bashing the job, will only open a few times a month will, usually to rest at home with children, free to travel, if you sit on my position, chairman of the board will feel really easy to do good.
The organizational structure
declination
sea fishing with the \In order to retain employees and to stimulate enthusiasm for their services, sea fishing weave a simple, down-dip of the organizational structure and a set of so-called \
into the sea fishing of the general staff from low to high staff were interns, two, one, model, model workers, meritorious service, salary levels with the float. The second as the watershed, employees can apply for the foreman. The staff of two assessment criteria is simple --- \Practice one or two employees \An internship staff if done well, the fastest rise in a month to model location. Fishing in the sea, the largest proportion of secondary workers, the loss is the most practical people, two more than the basic rate of staff turnover low.
moment and had the attitude, performance appraisal, how to quantify? Haidilao taken up by the staff and the manager together and then scoring average system manager is also a member of Human Resources. Such as employee self-evaluation 8 points, 7 points to play the manager, the employee score of 7.5 points.
middle management is the mainstay of sea fishing, how to keep them particularly important. Appears in Zhang Yong, high wages, high benefits coupled with personalized care is the most direct and practical way.
fishing in the sea, the manager for the store manager and above cadres, their monthly income of over million, both for its leased access with toilet, kitchen, separate rooms, you can also read studies, then their loved ones reunited and so on.
will not worry about after the business process manager in a familiar out on my own alone? \
Zhang Yong of the staff, cadres and there is an interesting assessment, is innovation, encourage everyone to work together to find new ideas to improve service. \
innovation can bring tangible benefits for employees. Dandan's staff called the package a thought to provide customers with glasses glasses cloth, the manager felt good, so they perform in the restaurant and reported to headquarters, the headquarters also agreed to promote the store. When she was sea fishing innovative use of the shop, each shop will need to pay to her intellectual property costs 200 yuan. Sea fishing store count by 38, to pay 7600 yuan package Dandan,
团购导航, and later through the manager in consultation with them, gave her 3,800 yuan, while the other half of the money as a fund to encourage more innovation. The glasses cloth is now euphemistically called \In this innovative mechanism, sea fishing also introduced to the waiting customers to polish shoes, nail polish and other innovative services.
behind the cost of carrying
many media previously reported Haidilao employees, managers, store manager, are not responsible for the performance, Yong think this is a misunderstanding. \
However, the sea fishing on the performance of employees in your care usually occurs inadvertently.
such order, the attendant to help customers based on the number of copies of proposals or the entire half. \However, this is a difficult problem for the sea --- to remove the dishes and then sell them back to the table the guests? Obviously not; themselves bear the cost of disposal, the amount is a huge expenditure. So, bottom fishing guests are more willing to recommend appropriate order, customer satisfaction can also reduce the rate of return dishes, customers save money companies are \
and humane management of staff is different, bottom fishing with a large and orderly operation of the back-end systems. According to Zhang Yong disclosed the background sea fishing operations support only as many as thousands of employees.
in Beijing, Shanghai, Xi'an and Zhengzhou, bottom fishing has four distribution centers established the Ministry of Planning, where each day will receive a detailed local procurement of raw materials in various branches list. Just send a few drivers the next morning, more than a dozen buyers will be able to easily complete the task of procurement branches throughout the region. Distribution center has also completed the purchase, cleaning, distribution and so on.
\vegetables, such large-scale production and cost management has also reduced the operating costs.
in all stores, sea fishing is also equipped with modern equipment, in order to minimize the workload of staff. Bottom of the pot material is a fire to dress by the machine, the staff just click the button on the line; guests to food to eat, the waiter in the restaurant as long as the operation of the touch screen look, down to Houchu the order. All these practices have only one purpose, so that employees can have more energy to customer satisfaction.
Because of this, sea fishing last year received more than 2000 people, turnover of 9.6 billion. Zhang Yong, an image for example to play, \
\
since its establishment in 1994, sea fishing at present has 38 stores in the country. Compared to the expansion of many hundreds of competitors at every turn the scale expansion of sea fishing in the store, not only conservative, or even can be considered slow.
However, sea fishing may have to increase this year, 19 stores, which may formally enter the Pearl River Delta market. \His analysis, on the sea fishing, the ability to consider the expansion, there are strict requirements, such as a store manager wants to expand the store, the store first to reach the original A-shop standards, staff at all levels of employees, the number of segments all indicators. \No, I only agreed to expand the store manager, as to whether expanding the number of shop or store expansion, I will not care. \Zhang Yong of the expansion
stores also have their own concerns. Known sea fishing service, how to maintain the service does not extend discount stores is an important test, he admitted that the expansion of sea fishing, while not bad money, after many VCs have refused to stake sea fishing, but especially the middle management staff reserves Reserve not met by a large number of expansion conditions.
\\
link
sea fishing development process
1994
Haidilao Jianyang City in Sichuan hot pot city officially opened.
1999
pot fishing Yanta Harbour Town opened.
2002
Haidilao Jianyang City in Sichuan restaurant branch in Zhengzhou, limited liability company (after eight stores).
2003
launched the \
2004
Haidilao Jianyang City in Sichuan Food Co., Ltd. Beijing Branch (Da Hui Temple Branch).
2006
Shanghai sea fishing catering
limited liability company.
2007
Haidilao Jianyang City in Sichuan Food Co., Ltd. in Hong Kong, Macao's trade mark registration is completed.
so far
in Beijing, Shanghai, Tianjin, Xi'an and other shop 38.
(Southern Metropolis Daily)
============
sea fishing \> Zhang Yong
70 years of strangers, Cancer, Sichuan Jianyang people
Quotations:
1 sea fishing in Sichuan Mahjong statement, described in touch the table when the last card and license can be regarded as good luck, win, have to add some of the.
2 I do not study the operation of our competitors, but will send its cadres to go. I'm not obsessed with bashing the job, will only open a few times a month will, usually to rest at home with children, free to travel, if you sit on my position, chairman of the board will feel really easy to do good.
The organizational structure
declination
sea fishing with the \In order to retain employees and to stimulate enthusiasm for their services, sea fishing weave a simple, down-dip of the organizational structure and a set of so-called \
into the sea fishing of the general staff from low to high staff were interns, two, one, model, model workers, meritorious service, salary levels with the float. The second as the watershed, employees can apply for the foreman. The staff of two assessment criteria is simple --- \Practice one or two employees \An internship staff if done well, the fastest rise in a month to model location. Fishing in the sea, the largest proportion of secondary workers, the loss is the most practical people, two more than the basic rate of staff turnover low.
moment and had the attitude,
长沙团购网, performance appraisal, how to quantify? Sea fishing has taken jointly by the staff and manager and then scoring the average system manager is also a member of Human Resources. Such as employee self-evaluation 8 points, 7 points to play the manager, the employee score of 7.5 points.
middle management is the mainstay of sea fishing, how to keep them particularly important. Appears in Zhang Yong, high wages, high benefits coupled with personalized care is the most direct and practical way.
fishing in the sea, the manager for the store manager and above cadres, their monthly income of over million, both for its leased access with toilet, kitchen, separate rooms, you can also read studies, then their loved ones reunited and so on.
will not worry about after the business process manager in a familiar out on my own alone? \
Zhang Yong of the staff, cadres and there is an interesting assessment, is innovation, encourage everyone to work together to find new ideas to improve service. \
innovation can bring tangible benefits for employees. Dandan's staff called the package a thought to provide customers with glasses glasses cloth, the manager felt good, so they perform in the restaurant and reported to headquarters, the headquarters also agreed to promote the store. When she was sea fishing innovative use of the shop,
上海团购网, each shop will need to pay to her intellectual property costs 200 yuan. Sea fishing store count by 38, to pay 7600 yuan package Dandan, and later through the manager in consultation with them, gave her 3,800 yuan, while the other half of the money as a fund to encourage more innovation. The glasses cloth is now euphemistically called \In this innovative mechanism, sea fishing also introduced to the waiting customers to polish shoes, nail polish and other innovative services.
behind the cost of carrying
many media previously reported Haidilao employees, managers, store manager, are not responsible for the performance, Yong think this is a misunderstanding. \
However, the sea fishing on the performance of employees in your care usually occurs inadvertently.
such order, the attendant to help customers based on the number of copies of proposals or the entire half. \However, this is a difficult problem for the sea --- to remove the dishes and then sell them back to the table the guests? Obviously not; themselves bear the cost of disposal, the amount is a huge expenditure. So, bottom fishing guests are more willing to recommend appropriate order, customer satisfaction can also reduce the rate of return dishes, customers save money companies are \
and humane management of staff is different, bottom fishing with a large and orderly operation of the back-end systems. According to Zhang Yong disclosed the background sea fishing operations support only as many as thousands of employees.
in Beijing, Shanghai, Xi'an and Zhengzhou, bottom fishing has four distribution centers established the Ministry of Planning, where each day will receive a detailed local procurement of raw materials in various branches list. Just send a few drivers the next morning, more than a dozen buyers can easily purchase stores throughout the region to complete the task. Distribution center has also completed the purchase, cleaning, distribution and so on.
\vegetables, such large-scale production and cost management has also reduced the operating costs.
in all stores, sea fishing is also equipped with modern equipment, in order to minimize the workload of staff. Bottom of the pot material is a fire to dress by the machine, the staff just click the button on the line; guests to food to eat, the waiter in the restaurant as long as the operation of the touch screen look, down to Houchu the order. All these practices have only one purpose, so that employees can have more energy to customer satisfaction.
Because of this, sea fishing last year received more than 2000 people, turnover of 9.6 billion. Zhang Yong, an image for example to play, \
\
since its establishment in 1994, sea fishing at present has 38 stores in the country. Compared to the expansion of many hundreds of competitors at every turn the scale expansion of sea fishing in the store, not only conservative, or even can be considered slow.
However, sea fishing may have to increase this year, 19 stores, which may formally enter the Pearl River Delta market. \His analysis, on the sea fishing, the ability to consider the expansion, there are strict requirements, such as a store manager wants to expand the store, the store first to reach the original A-shop standards, staff at all levels of employees, the number of segments all indicators. \No, I only agreed to expand the store manager, as to whether expanding the number of shop or store expansion, I will not care. \Zhang Yong of the expansion
stores also have their own concerns. Known sea fishing service, how to maintain the service does not extend discount stores is an important test, he admitted that the expansion of sea fishing, while not bad money, after many VCs have refused to stake sea fishing, but especially the middle management staff reserves Reserve not met by a large number of expansion conditions.
\\
link
sea fishing development process
1994
Haidilao Jianyang City in Sichuan hot pot city officially opened.
1999
pot fishing Yanta Harbour Town opened.
2002
Haidilao Jianyang City in Sichuan Food Co., Ltd., Zhengzhou Branch was established (by the eight stores.)
2003
launched the \
2004
Haidilao Jianyang City in Sichuan Food Co., Ltd. Beijing Branch (Da Hui Temple Branch).
2006
Shanghai sea fishing catering
limited liability company.
2007
Jianyang City, Sichuan Province, sea fishing
limited liability company catering trade mark registration in Hong Kong, Macao completed.
so far
in Beijing, Shanghai, Tianjin, Xi'an and other shop 38.
(Southern Metropolis Daily)
==============
Abnormal sea fishing pot so weird children earned 300 million years
2009-10-10 9:54 Bai Ling 【medium and small】 【Print】 【I】
REVIEW Correction: sea fishing from the front line staff have seen, heard, and from the heart of the individual random service before is really able to keep people, non-standardized \You are here is not food you consume, but the other side warm heart! This is called the hot sea fishing enterprises, subvert the people of the \
This is a concept first, then the enterprise project. The most surprising is that when you here an unprecedented consumer experience that is not the food you consume, but the other side warm heart! Move is inevitable, normal, filled with emotion, and to achieve this effect, in other catering enterprises is too rare! This is called the hot sea fishing business, completely subvert the people of the \
2006 年 6 23, \and opt for the influx of sea fishing shop in Beijing Peony Garden. Different from the other guests, who this meal is to \
more than a year in subsequent years, two professors at Peking University's Guanghua School of Management sea fishing depth of research, even sent \Professors curious, bottom fishing crew on occupational identity, much higher than they actually brought the MBA classes.
Association of Chongqing hot pot, Little Swan Group President, Miss He Yongzhi also issued a call: We want to learn sea fishing and innovative measures to enhance consumer value-added industries of Chongqing hot pot, and the overall level of Chongqing hot pot.
a time, all walks of life to the sea fishing off a wave of \\
So, bottom fishing and why?
service is better than product
Haidilao Food Co., according to company chairman Zhang Yong as saying, Yum's visit \This analogy is not unreasonable. As a multinational food giant, Yum regional manager hands each have at least 36 stores at a time when the number of stores nationwide sea fishing together, less than 20.
hundred restaurants in China before, as a \Until it soar in Beijing and Shanghai, the media coverage of lengthy, full of all kinds of articles before the eye, it only opened a shop in Sichuan Jianyang.
in the eyes of many, sea fishing quite a bit \But few know that it has in the \
Zhang Yong of the entrepreneurial experience has quite legendary. In 1994, as his tractor factory welders, swing-up of the four tables in the street and began selling Mala Tang. This is the predecessor of sea fishing.
\Such \
\have lost the attitude, then what business do you do?! \
inception, sea fishing business is not good. A few days later deserted, and finally ushered in the first pull guests. So that he did not think that even the guests checkout line evaluation: taste good.
and other visitors had gone, Zhang Yong, do yourself a taste of pot found at the end too much medicine into the compound while the bitter taste, almost choking. This pot can also be guests at home? Zhang Yong after repeatedly wondered suddenly realized: the original high quality service is to make up for the lack of flavor.
found this, Zhang Yong harder to help the guests with children, bag, shoe ... ... regardless of what customers need, he apart from anything else, one by one to meet. Signs of its original reception Action: ask the right hand, waist and slightly curved, surface with a natural smile, reach for your left hand, the natural form, is still today everywhere in the sea fishing.
with an enthusiastic and considerate services, several years later, sea fishing is already a household name in Jianyang.
defeat Xi'an
1999, the Yong decided to bypass the Chengdu and Chongqing feudal hegemony, directly to the field development. \
smug right-hand man Yang Xiaoli Zhang Yong sent \,
北京团购网, \nothing left.
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