consumers shopping in the supermarket business is sometimes encountered is In the Double claims more often is
Shunyi court research showed that consumers found to be fraudulent after consultation with the operators of compensation to the consumer protection organizations or to the relevant administrative authorities and civil complaints and other ways to resolve. Among them, the civil rights more and more used by consumers. But the investigation report, the consumer rights through litigation is not easy, there are four major difficulties:
1, the high cost of rights. Large number of consumers shopping in the supermarket goods, the price is low, shopping and found substandard goods,
louis vuitton bags, receive double compensation by the court even though, also worth the candle. For example, Mr. Jiang bought a 9 per the whitening Cleanser, Dodge says the packaging and other effects of skin pigment, and with this effect a special purpose cosmetics cosmetics, cosmetics for special purposes should be marked license number. Mr. Chiang returned after the court ruling the supermarket and pay 9 per 9 yuan. But this case lasted more than three months, Mr. Jiang to pay 18 yuan 3,000 yuan fees, travel expenses and loss of working time lost, the court is not supported.
2, prove difficult. Maidaojiahuo after many consumers unable to provide store receipts, the most crucial point is to prove that the purchase of goods quality problems were identified the need for goods, increase the difficulty of proof of consumers.
3, fraud identified deposit disputes. In court,
coach store, the identification of fraud,
nike air max, there are two opinions: one is required to prove that supermarkets have the subjective intent of fraud, the implementation of the objective acts of fraud and consumer fraud by making the wrong intention. The other is that supermarket sales of violation of the law as long as the goods can be identified as fraudulent. Identification of standards due to fraud are not unified, brought confusion to the trial practice.
4, incoming inspection responsibilities are not clear. Protect the legitimate rights and interests from the perspective of consumers, supermarkets, there are strict on its purchase of the responsibility for the inspection of goods, but the limits of existing laws such responsibility is not clearly defined.
Morning News reporter Yan Fei
■ Court recommended
first business benefit in the future investigation of complaints
claims for consumers facing double problem, the court in the research proposal Shunyi consumers to buy goods, pay special attention to the instructions on the packaging, presentation and identification functions, found exaggerated, false description and information possible, try to avoid buying.
found false or illegal goods suspected of publicity, may be first industrial and commercial management of government departments, law enforcement agencies in favor of the operators of the illegal acts of the investigation. Save your store receipts, there is a dispute, try to choose negotiation with supermarket operators, eliminating unnecessary litigation costs.
■ news
cited health care products for sale side effects
supermarket is 10 times to discuss compensation
Morning News (press Ye ) Mr. Wang to buy health products for a friend, friend after taking ill, for negotiation, Mr. Wang has sued the seller of a supermarket Yanqing County Court.
Wang claims, the cost of 2,560 yuan from a supermarket to buy a certain brand of health products to 20 boxes for a friend, not wishing to friends after taking the drug, not only the body is not more robust, but dizziness, nausea, , anorexia and other side effects. Subsequently, Mr. Wang consultation to find compensation for the supermarket,
louis vuitton outlet, because of unsuccessful negotiations, Mr. Wang the supermarkets taken to court, and under Currently, the case is being further considered. (Editor: SN021)