due to quality problems demands the return

( edit : SN021)
(Reporter Yuan Guoli ) The very fact that swipe credit cards to buy a pair of shoes , due to quality problems demands the return , the fee is 3 yuan business to ask , the very fact that unreasonable. Tongzhou Branch Trade and Industry said yesterday , because shoes have quality problems , charges borne by businesses .

Tongzhou Industry Branch staff said that if there is no legitimate reason for credit card after shopping , businesses and consumers are demanding a refund , the fee payment problems to consumers and business consultation. In other words , businesses in the case of no-fault returns , may require the consumer to bear this cost .
4 30, the very fact that a shoe store in Tongzhou buy a pair of shoes , with a credit card to pay $ 300. After returning home she found some loose heel , a breaking hand , heel hit breaking down . The next day, Ms. Zhang found shoe store for return, promised to return shoe store , but said a pair of shoes because of credit card banks to charge their credit card fee of 1% , this cost to be borne by the very fact that a total of $ 3. But the very fact unreasonable, after fruitless negotiations, to Tongzhou Business Bureau complaints .
It is understood that those who can use POS machines credit card merchant service fee agreement with the bank , credit card each time , the bank based on different business sectors , receive 0.5 to 2% range of procedures fee , this cost borne by the merchants . In the process of credit card refund , a business must undertake an additional fee . Tongzhou Branch Trade and Industry survey said that very fact that there are quality problems buying shoes , should be While businesses and credit card services banks have agreed , without prejudice to the rights of consumers . In other words , merchants selling goods of questionable quality first, the business should be unconditional compensation for the loss of consumers . After mediation the business sector , businesses very fact that a refund for the $ 300, no longer charge a fee .