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problems, timely, convenient, fast admissibility of consumer demand, March 15, 1999, the State Administration for Industry and the Ministry of Information Industry in the strong support of the National Unity opened a special telephone 12315 consumer complaints and reports. Industrial and commercial administration at all levels to 12,315 phone as the basis, establish a modern information technology as the primary means of receiving sets, investigate,
paul smith shoes, monitor as a whole, urban and rural areas nationwide network of 12,315 consumer complaints and reports. The opening of dedicated number 12315, and further smooth out the demands of consumers, channels and more convenient to the business sector in a timely manner and handle consumer complaints and reports received, to better protect the interests of consumers, crack down on acts of manufacturing and selling counterfeit and shoddy goods, timely and effective investigation various types of economic law violation cases, in order to maintain the market economic order, fairness, justice, and promote healthy economic development, has played a positive and effective role. Under what circumstances call 1, when your rights have been infringed, was complaining party is when the jurisdiction of the administrative department for industry and commerce; 2, when you in the consumption process, your legal rights are infringed upon; 3, when you find counterfeit and substandard goods and selling counterfeit and shoddy goods, Method of dialing 12,315 phone calls, such as complaints or reports you need, please prompt the staff to answer questions, complaints truthfully tell the facts, reasons and complaints request, and give your name, address, telephone number or other contact way and was the complaining party's name, address, telephone number. In addition there is a fee dial 12315, 12315 power is limited. Note also dial 12315 is the entry fee Atlas Atlas more open categories: social, numbers, phone me to improve the