Microsoft Office 2010 Best Buy customer service ph

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I bought a Asus pc from Madison WI Very best Purchase in Oct 2010, I'm currently a Masters university student functioning on an IT degree. I want the pc particularly for this. From early on We've had plenty of problems with the personal computer shuting alone off for no purpose. I did obtain the black tie protection.I've taken this machine in to the GEEK Sqaud 5 certainly I repeat five occasions. The initial two periods they replaced some inner areas including the mother board. The machine has continued to fail. The very last time I had to acquire it in I was on trip in Florida and now I have even a greater mess. Getting advised again there exists practically nothing improper using the machine and there is nothing at all they could do for me. We've several folks witness this computer just shutting down for no aparant result in. For the duration of this entire ordeal, my reports have fallen behind,Office 2007 Standard Product Key, and now becoming 1200 miles from in which they're shipping the pc back to . I have nevertheless no pc to make use of,Office Home And Student 2010!! I was informed several time they'd stand behind there "Black Tie" protection,Microsoft Office 2010, not so much at this point



We have been put on hold for hours at instances trying to resolve this,Windows 7 Enterprise 64 Bit, sure I said HOURS on Sat April ,16 2011 2 1/2 hours holding to get no exactly where.



My suggestion to anyone at this point is DON'T waste your money on black tie, its a waste of your money. The sad part is I dont' want my money back or really anything special just a functioning computer

BrianG72 4/16/11 1:24PM