Shopping navigate how apt be right ,

1. Do not always say ,Nike Shox TL3

have a lot of shopping guide, the transaction is completed when the observer out of the way the client is responsible, said: Miss, have the problem must come to me. Shopping guide is always the customer apt say From different outlook, namely such words ambition give the customer a artificial hint: This thing is quite likely quality problems.

2, do not just say Why? Whether customers purchase not disburse, leaving the customer when we not forget to ask the customer what point? That is to reinforce the brand image of our customers, we are the right words: Word








4. Note 2 points

visitor out here that name

accent above a concept, when you see a visitor profession customers and introduce themselves, which is the door store business process in the face of a big crowd of passengers and to create the details of loyal customers.

To give a lingerie sale with naught to do though, yet worth studying and a very amusing example.

period, I went to a handy cafeteria phoned Pizza Hut, equitable sitting posture, came a young male, asked me:

Miss,Nike Shox R4, I question your name?

eat a meal and asked your name ah?

Oh,Nike Shox Monster, miss, my name is TOM, I am very cheerful to serve you, challenge to query your appoint?

Oh, surnamed Wang.

Wang, Welcome to Pizza Hut; Wang, this is the list,Nike Shox R3-R4 Combination, catalogue meal; Wang, Qi on your trays, please slow to use, what do call me at anyone time.

TOM, over, join a tiny water; some Chinese restaurants is that you shout: Waiter,Nike Shox R6! Waiter,Nike Shox Menn! Called for a long time, came to a.

Wang, charge you $ 200, find your $ 20 has been readily offer; Wang, farewell, please come again!

how this variety of service? Yes! Service good, naturally not cheap, a massive bread, sprinkle a little Chinese food, oven baked, 120 yuan each, from a nice name, (dregs cookie), 3 yuan each, it is a value a of 5.

for everybody to put a concept out of our customers in a shop, when we reflect on 2 things: First, I know the consumers? Second, the customers know me? If neither do, then, that we and the customers are very versed with 2 human.


strange visitor praise

only turnover to damage, to wreck a strange way to mall themselves, listen to the customer.

visitor out how to get after him again?

praise is a decisive step. Praise there is a very essential skill: that after the praise. We always kas long asbehind the ill person's behavior is disgraceful, knowing good asset after that human better than face to face compliment; and we say to others almost things in the back is very cozy to scatter to other ears will work to.

array to permit customers to come again, when the customer left the store tin activity compliment of the

customers mart no far away, we can see to colleagues afterward the noisy praise as the customer, such as: nice wife!